Terug naar overzicht
Direct reageren?
Solliciteer

Wij zijn ECOM Agroindustrial Corp. Ltd

  • Private and familiy - owned business
  • 170+ years history
  • 40+ countries in operation
  • 6000+ employees world wide
  • 150+ sustainability projects worldwide
  • Cocoa, Coffee & Cotton

QA Customer Officer

ECOM Agroindustrial Corp. Ltd

Amsterdam

Download PDF
Solliciteer
ECOM Agroindustrial Corp. Ltd. ( www.ecomtrading.com ) is a leading global provider of soft commodities such as coffee, cocoa, and cotton. Founded in 1849, this family-owned company operates in over 40 countries with more than 6,000 employees. With 175 years of experience, ECOM is dedicated to sustainable and socially responsible business practices. The company sources its products directly from local farmers and supplies high-quality cocoa products (liquor, butter, and powder) to the industrial market, including the chocolate, dairy, and cosmetics sectors. As an industry leader and innovator, ECOM strives to be a highly respected player in the global agro-commodities market. The QA Customer Officer is based at ECOM's headquarters in Amsterdam, together with the Group Quality department . This team consists of five members, each specializing in different areas, such as food safety, customer complaints and quality processing. Due to the growth of the workload, we are looking for a new team member to join this dynamic team.
An efficient team player boosting ECOM’s success

Functie

  • Responsible for managing, updating, and ensuring compliance with quality documentation and certifications, with a focus on administrative processes
  • Handling and processing customer documentation requests, ensuring timely and accurate delivery, and managing and keeping customer portals up to date
  • Updating and maintaining quality declarations and related documents, ensuring consistency and compliance with company standards
  • Serving as a point of contact for Quality Managers at international production sites, offering support and guidance on quality-related inquiries
  • Maintaining the certification database (FSSC, Kosher, Halal, etc.) 
  • Collaborating with internal departments to continuously improve quality processes and ensure compliance.
  • Reports to the Group Quality Assurance Manager.

Profiel

  • Completed a bachelor's degree, preferably in a relevant field, with a strong preference for a background in food technology.
  • Likes to work in an entrepreneurial and innovative company
  • Has service-oriented and solution-driven mindset
  • Familiarity with Quality Management Systems (QMS) and an ability to navigate and manage system-related tasks effectively.
  • Fluent in English, with proficiency in Dutch considered a plus; able to effectively communicate in both languages
  • Proactive and meticulous in document management and database administration, open-minded, with excellent time management skills and the ability to prioritize effectively while working both independently and in a team. 
Interested? Please contact
Solliciteer