Fonterra (Europe) Coöperatie U.A. Amsterdam

Food Safety & Quality Specialist
  Committed to be part of 'Doing Good Together' 


  • Responsible for coordinating everyday business regarding food safety and quality requests from global customers, key account managers (mostly Europe) and the New Zealand technical teams, in a dynamic sales office setting
  • Maintaining quality, food safety compliance and supporting product specification reviews including the manufacturing process of third-party manufacturers according to the Fonterra QA standards
  • Acting as technical and QA contact for European distributors and third-party manufacturers
  • Managing control and release of quality of contract manufactured and re-bagged products
  • Analysing and handling quality complaints and assure they are solved
  • Being proactive in suggesting continuous improvement actions regarding customer complaints
  • Providing support during internal and external audits with regard to approval and re-approval of external suppliers to Fonterra
  • Reporting to Food Safety & Quality and Compliance Manager.


  • Bachelor’s or Master’s degree in Food Technology, Food Safety or any equivalent study is preferred
  • Relevant work experience in the dairy industry and demonstrated knowledge of manufacturing processes
  • Knowledge of various international food safety standards and quality systems
  • Comfortable working and travelling (10 – 20 % outside the office) in an international environment, sharing knowledge with other members on food safety, building strong relationships with key stakeholders globally
  • Being flexible working outside of standard working hours infrequently
  • Excellent networking and social skills and a convincing communicator, both in writing and verbally; fluency in English
  • Fonterra offers the possibility for hybrid working, max. two days/week from home office
  • Personal skills: self-starter, proactive, accurate, responsible, positive critical attitude and team player.

If you are interested in this position, please contact Menthe van Vierssen, telephone: +31 (0)317-468686 / +31 (0)6-83406199 or apply through our website or e-mail your written application to

Fonterra Europe selected DUPP for this vacancy as the only partner in the recruitment process.